Skip to Content

Privacy Policy

Effective Date: 

Last Updated: June 9, 2025

Welcome to Baesiq Rentals. Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with the Jamaica Data Protection Act (2020), whether the data is collected online or offline.

1. Who We Are

Baesiq Rentals (“we,” “our,” or “us”) is a Jamaican event equipment rental business that serves clients online and offline. We provide services including equipment rental, event support, and customer service.

2. What Information We Collect

We may collect the following data:

  • Identity Information: Name, title, gender, date of birth (optional)
  • Contact Information: Phone number, email address, delivery address
  • Event Details: Event type, venue, guest count, dates
  • Transaction Data: Rental orders, invoices, and payment records
  • Marketing Preferences
  • Usage Data (from website): cookies, IP address, page interactions

3. How We Collect Your Information

We collect your information:

  • Directly via our website forms, email, or messaging apps
  • Through offline methods such as:
    • Paper forms
    • Phone or WhatsApp conversations
    • In-person meetings
      Offline data is entered into our secure digital system by authorized staff only.
  • From third parties, such as event planners acting on your behalf

4. Why We Collect Your Information (Legal Basis)

We process your data to:

  • Fulfill rental requests and deliver services (Contractual necessity)
  • Send invoices and confirmations (Contractual necessity)
  • Maintain records for tax and legal compliance (Legal obligation)
  • Analyze rental trends and customer behavior (Legitimate interest)
  • Send marketing communications (Consent)

5. Offline Data Handling

If your rental was initiated offline:

  • Your data is entered into our system by trained staff only.
  • All paper forms are scanned and securely stored or destroyed after entry.
  • Offline consents are documented via signature, WhatsApp, or verbal confirmation.

6. Marketing Communications

You may opt into or out of receiving marketing from us.

If you opt-out of marketing emails, we will still send transactional messages (e.g. invoices, reminders).

7. Data Sharing

We may share your data with:

  • Authorized contractors (e.g. delivery drivers) under confidentiality agreements
  • Event coordinators when acting on your behalf
  • Legal authorities, if required by law
  • Service providers (e.g. payment processors)

We never sell your personal data.

8. Data Retention

  • Rental and transaction data: kept for up to 7 years
  • Marketing preferences: retained until you opt out
  • Event trend data: may be anonymized and retained longer

9. Your Rights

Under the Jamaica Data Protection Act, you have the right to:

  • Access your data
  • Correct or update it
  • Request deletion (where applicable)
  • Withdraw consent for marketing
  • Object to processing
  • Lodge a complaint with the Information Commissioner

To exercise your rights, email us at: customercare@baesiqrentals.com

10. Data Security

We protect your data with:

  • Encrypted systems
  • Password-protected access
  • Secure storage for offline forms
  • Confidentiality agreements with staff and contractors

11. Cookies and Tracking

We use cookies to improve site performance and customer experience. You may adjust cookie settings in your browser.

12. Policy Changes

We may update this policy periodically. Please check the website for the latest version.

13. Contact Us

Baesiq Rentals – Privacy Contact

Email: customercare@baesiqrentals.com

Phone: 876-525-2900

Website: https://www.baesiqrentals.com